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FAQ's
The following are Frequently Asked Questions that we have received about vFOG services: How do I get my Genealogy on my site? You will need to send us a GEDCOM file. What is a GEDCOM file? GEDCOM is standard method of genealogical data exchange format that you get from your desktop program PAF, Legacy, FamilyTreeMaker, Reunion, etc. and is the easiest way to get your data into vFOG. Also you can enter your data by hand directly into vFOG. How long will it take to get my Genealogy site up and working? The normal time is one business day after receiving your GEDCOM file. Can I get my vFOG data out to be used with other programs? Yes, by exporting out a GEDCOM file from vFOG. Will my vFOG site work with both a PC or MAC? Yes, vFOG is a web-based system. Does vFOG require any special software on my computer? No, just a web browser. What web browser do I need on my computer? Internet Explorer (I.E.), Firefox or Safari. How can I get support for my vFOG site? The easiest way is to contact us by email - info.vfog@gmail.com What happens if vFOG does not meet my needs? vFOG has a 30 day money back guarantee. Why is it called vFOG? Virtual Family Online Genealogy. It's short, simple and easy to remember. Return to Home |